Still no luck? we can help!
Submit a ticket and we’ll get back to you as soon as possible.
Home Getting Started When
When will ShipShop introduce any new features or services to enhance the shipping experience?
2 Out of 4 Found HelpfulOur commitment to innovation and customer satisfaction is at the heart of everything we do at ShipShop. We are constantly researching and testing new features and services to meet the evolving needs of our customers. We will be sure to announce any new developments as soon as they are ready.
When does ShipShop update tracking information for packages in transit?
2 Out of 4 Found HelpfulShipShop updates tracking information for packages in transit as soon as the carrier provides the latest status of the shipment. We are committed to providing our customers with real-time updates to ensure they have complete visibility of their package's journey.
When can I expect my package to be delivered when using ShipShop's standard shipping option?
2 Out of 4 Found HelpfulOur standard shipping option ensures that your package will be delivered within 3-5 business days. You can track your shipment through your dashboard for real-time updates.
Submit a ticket and we’ll get back to you as soon as possible.